We are Techatitek
We are 500+ technology professionals. We are global. We are passionate, dedicated, and nice. We are going to do great things for you.
Our Motto: You Request. We Respond. It Gets Done!®
We can’t take credit for coming up with that motto ourselves. Many years ago, one of our customers used those exact words to describe what it was like working with us. It wasn’t the last time we heard that sentiment from our customers, so naturally, it became the core representation of our company.We work every day to uphold that value and deliver that experience to our customers.
We passionately believe technology, when used decisively and with care, will turn your ideas and visions into tangible solutions that will help you grow your business and run it more efficiently.
We’re also 100% fiercely dedicated to providing customers with professional, high-level service for a true return on investment.
Our Story
Hear the surprising story of how Miles Technologies became a technology trailblazer. (Spoiler: It includes a Timex Sinclair 1000 and a construction company).
Our Guarantee
No Risk 60-Day Unconditional Money Back Guarantee. We are so confident that you will love our services that we offer this money back guarantee. If within the first 60 days of making your decision to utilize techatitek, you decide to cancel for any reason, we will provide a 100% refund of money paid towards our services.
Our Promises
100% of the techatitek representatives you will speak to are located in the United States.
No more vacation problems: techatitek team approach to providing services allows for uninterrupted support regardless of any specific individual’s availability.
We have your stuff: By design, we maintain a strategic inventory reserve that allows us to fulfill 95% of the emergency equipment needs of our customers directly from on hand inventory.
50.15 seconds. In the IT industry it is typical to sit on hold for 20 to 30 minutes. At techatitek, your phone calls and emails are expedited through techatitek Connect. This proprietary process IDs you and instantaneously connects you LIVE with an expert on your technical team. No low technical skilled people as gatekeepers. Our average time for a live technician to answer the phone for a support request is 50.15 seconds. You Request. We Respond. It Gets Done!®
The buck stops here: With our multiple service offerings and techatitek Management, we can be responsible for ALL of your business technology needs, so there’s no more reason to juggle and manage multiple vendors.
Vendor neutrality: Our recommendations are made based on customer need alone.
Most of our industry bills by the hour. We only bill the exact amount you approve prior to providing our services.
We practice what we preach: techatitek runs on the same solutions and services it provides to its customers.
We have no plan to sell our company to ANYONE. Same ownership and management since company was founded in 1997.
Many IT companies don’t have qualified staff and they don’t train them. Our applicants are tested prior to hire. On average we only hire 1 out of 100 applicants. Also, we have Miles University. We don’t just expect our staff to know what they are doing for you…. We train them daily. We are qualified. Miles Technologies holds more than 100 recognized industry certifications.
Seamless global support: Equipped with our worldwide network of partners, we provide services to anyone on the planet. Your international locations are covered. We’ll be by your side as you traverse the world.
Do Great Things
Address List
- 7441 Marvin D. Love Freeway Suite 300 Dallas, TX 75237
- +1 972-559-4639
- [email protected]
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Company Inc.
We passionately believe technology, when used decisively and with care, will turn your ideas and visions into tangible solutions that will help you grow your business and run it more efficiently.